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Pharmacy Professional

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Job Summary

We are seeking a highly skilled and experienced Pharmacy Professional to join our team at Walgreens. As a Pharmacy Professional, you will be responsible for providing exceptional customer service, ensuring the efficient workflow of the pharmacy, and assisting the pharmacy manager in identifying ways to optimize pharmacy financials, inventory management, and enhance customer experience.

Key Responsibilities
  • Customer Experience:
    • Engage customers and patients by greeting them and offering assistance with products and services.
    • Resolve customer issues in a timely manner and answer questions to ensure a positive customer experience.
    • Model and share customer service best practices with all team members to deliver a distinctive and delightful customer experience.
  • Operations:
    • Counsel patients and answer their questions regarding usage of medicine, side effects, interactions, contraindications, patient information privacy, generics, less expensive medicines, over-the-counter products, and refer to medical provider as needed to ensure medication is taken correctly, health needs addressed, and satisfaction with service.
    • Perform pharmacist tasks including compounding, drug therapy reviews, verification, and medication management.
    • Ensure the pharmacy operates in accordance to regulations, company policies and standards.
  • People & Performance Management:
    • Assist the Pharmacy Manager with staff hiring and training.
    • Reinforce the direction of Pharmacy Manager in staff performance by coaching, and providing constructive feedback, monitoring customer service, and fostering employee development.
Requirements
  • Willingness to obtain a Doctor of Pharmacy (Pharm D) degree from an accredited educational institution prior to the start date in position.
  • Willingness to obtain pharmacist licensure from the respective Board of Pharmacy in the states within the district within 90 days of hire per district guidelines.
  • Experience performing prescription dispensing activities that demonstrate a strong working knowledge of applicable state and federal controlled substance laws.
  • Certified Immunizer or willing to become an immunizer within 90 days of hire.