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Starbucks Team Leader

3 months ago

Houston, Texas, United States Compass Group Careers Full time
Job Overview

Position Title: Starbucks Shift Supervisor

Location: Houston, TX

About Us: At Compass Group, we pride ourselves on fostering a culture of diversity and inclusion, which is key to our success. We invite you to embark on your career journey with us.

Why Work With Us: We offer competitive compensation, opportunities for personal and professional growth, and a supportive team environment. Enjoy perks such as early access to your wages and high-interest savings through the EVEN app.

Key Responsibilities:
  • Uphold the values and mission of Starbucks with integrity and knowledge, ensuring a calm atmosphere during busy periods.
  • Assess customer and store needs, communicating effectively with management to maintain a welcoming environment.
  • Assist in training new team members, providing constructive feedback and encouragement to enhance performance.
  • Foster a positive team dynamic by addressing changes in morale and performance with management.
  • Encourage a learning environment through timely and respectful coaching to achieve operational excellence.
  • Deliver exceptional customer service by prioritizing customer needs and building connections.
  • Develop strong relationships with team members by understanding their motivations and concerns.
  • Oversee store operations during scheduled shifts, managing opening and closing tasks as assigned.
  • Adhere to operational policies and procedures to ensure safety and security for all team members.
  • Ensure compliance with register policies and maintain high standards of service delivery.
  • Monitor team performance to guarantee outstanding customer service.
  • Maintain consistent attendance and punctuality.
  • Prepare and serve quality beverages and food products, following health and safety guidelines.
  • Recognize and celebrate individual and team achievements through effective recognition methods.
  • Utilize operational tools to enhance performance during shifts.
Qualifications:
  • Consistent attendance and punctuality, with or without reasonable accommodation.
  • Flexibility to work various shifts, including mornings, evenings, weekends, and holidays.
  • Ability to meet operational standards for quality and safety.
  • Minimum of six months experience in a customer-facing role.
  • Experience in preparing food and beverages according to established recipes.
  • At least six months of experience in delegating tasks and coordinating team efforts.

Join Compass Group and experience the benefits of being part of a dynamic team.

Compass Group is an equal opportunity employer, committed to fairness and respect for all applicants and associates.

Explore the fantastic benefits we offer:

  • Early access to wages through Instapay.
  • Associate Shopping Program.
  • Health and Wellness initiatives.
  • Discount Marketplace.
  • Employee Assistance Program.