Pharmacy Service Representative

2 weeks ago


Woburn, Massachusetts, United States Walgreens Full time
Job Description:

Deliver exceptional customer experiences and provide top-notch service in a fast-paced retail environment.

Key Responsibilities:
  • Register sales on assigned cash register and provide customers with courteous, efficient, and fair checkout service.
  • Engage customers and patients by greeting them and offering assistance with products and services.
  • Resolve customer issues and answer questions to ensure a positive customer experience.
  • Model and share customer service best practices with team members to deliver a distinctive and delightful customer experience.
  • Develop strong relationships with most valuable customers.
  • Operate pharmacy systems to obtain patient prescription status.
  • Report prescription errors to pharmacist on duty and adhere to Company policies and procedures.
  • Keep counters and shelves clean and well merchandised, take inventory, and maintain records.
  • Implement Company asset protection procedures to identify and minimize profit loss.
  • Ensure compliance with state and local laws regarding regulated products.
  • Construct and maintain displays, including promotional, seasonal, and sale merchandise.
  • Assist with exterior and interior maintenance by ensuring a clean, neat, and orderly store condition and appearance.
  • Comply with all company policies and procedures; maintain respectful relationships with coworkers.
Requirements:
  • Must be fluent in reading, writing, and speaking English.
  • Requires willingness to work flexible schedule, including evenings and weekend hours.
  • Prefer six months of experience in a retail environment.
  • Prefer to have prior work experience with Walgreens.

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