Medical Support Specialist

19 hours ago


Tampa, Florida, United States Surgery Partners Full time
Job Summary

We are seeking a highly skilled and detail-oriented Medical Support Specialist to join our team at Surgery Partners. As a key member of our operations team, you will play a critical role in ensuring the smooth delivery of patient care and administrative services.

Key Responsibilities
  • Prepare and submit prior authorizations with accurate supporting data
  • Communicate effectively with providers and patients regarding documentation and formulary needs
  • Process and respond to messages in a timely and efficient manner
  • Fax new patient records to referring doctors and ensure all necessary paperwork is complete
  • Monitor and manage inboxes and fax boxes, taking appropriate action and documenting outcomes
  • Assist with obtaining and filing necessary visit paperwork
  • Ensure compliance with regulations and company policies
  • Provide excellent customer service and maintain patient confidentiality
  • Load insurance information into the computer and update records as needed
  • Participate in special projects and training as assigned
Requirements
  • High school diploma or equivalent
  • State Pharmacy Technician License in good standing
  • Understanding of medical terminology and calculations
  • Knowledge of insurance and third-party payment systems
Working Conditions

This role requires sitting and standing in a normal office environment, with the ability to communicate verbally and use a computer keyboard and monitor.



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