Customer Service Representative

6 days ago


Littleton, United States Express Employment Professionals Full time
Job Overview

We are seeking a highly motivated and detail-oriented Customer Service Professional to join our dynamic team in Littleton, CO. As a key member of our staffing services team, you will be the first point of contact for our customers, providing exceptional support and assistance.

Key Responsibilities:

  • Respond promptly to customer inquiries via phone, email, and chat.
  • Provide accurate information regarding products and services.
  • Assist customers with order placement, modifications, and cancellations.
  • Handle customer complaints with professionalism and empathy.
  • Maintain detailed records of customer interactions in our database.
  • Collaborate with other departments to resolve issues efficiently.
  • Upsell products and services when appropriate to enhance customer experience.
  • Ensure adherence to company policies and procedures while providing support.

About You:

  • Prior experience in customer service or call center environments is preferred.
  • Bilingual skills are a plus for effective communication with diverse customers.
  • Proficiency in using computer systems for data entry and record keeping.
  • Strong typing skills to ensure quick response times during interactions.

Compensation: $40,000 - $55,000 per year, depending on experience.



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