Patient Advocate Manager

3 weeks ago


Joplin, Missouri, United States UnitedHealthcare Full time
About the Job

We are seeking a highly motivated and detail-oriented Patient Advocate Manager to join our care management team at UnitedHealthcare. As a Patient Advocate Manager, you will be responsible for managing complex members with medical and/or behavioral health needs.

Key Responsibilities
  • Serve as primary care manager for high-risk / needs members with comorbid behavioral health needs
  • Engage members face-to-face and/or telephonically to complete a comprehensive needs assessment
  • Develop and implement individualized, person-centered care plans
  • Partner and collaborate with internal care team, providers, and community resources/partners to implement care plan
  • Provide referral and linkage as appropriate and accepted by member
Required Skills and Qualifications
  • Possess one of the following: Master's degree in social work, Bachelor's degree in social work, psychology, special education, or counseling, and have 1+ years of experience in providing case management services, Current, unrestricted independent licensure as a Registered Nurse in Indiana, Licensed practical nurse (LPN) with 3+ years of clinical experience with older adults
  • 1+ years of experience with local behavioral health providers and community support organizations addressing SDoH
  • 1+ years of experience with MS Office, including Word, Excel, and Outlook
  • Resident of Indiana, Reliable transportation and the ability to travel within assigned territory to meet with members and providers
Salary and Benefits

The estimated annual salary for this role is $62,000 - $72,000, with excellent benefits, including medical, dental, and vision insurance, 401(k) matching, and paid time off.



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