Clerk Produce

5 days ago

San Francisco, California, United States Kroger Full time

About Us

We are a leading grocery retailer based in Northern California, serving Foods Co. customers in 20 stores throughout the region.

As part of the Kroger family of companies, we are committed to bringing diverse teams together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities, and each other, with food at the heart of it all.

Our Values

We help feed your future by providing the ingredients you need to create your own recipe for success at work and in life. Our values include respect, honesty, integrity, diversity, inclusion, and safety.

The Role

We are seeking a Clerk Produce to join our team. As a key member of our produce department, you will be responsible for ensuring that our customers receive excellent service and have an outstanding shopping experience.

Your Responsibilities

  • Role model exceptional customer service skills, including acknowledging, assisting, and appreciating customers.
  • Promote Corporate Brands to customers.
  • Promote trust and respect among associates.
  • Create an environment that enables customers to feel welcome, important, and appreciated.
  • Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
  • Assist with the preparation of produce platters/trays.
  • Inform customers of produce specials.
  • Recommend items to customers to ensure they get the products they want and need.
  • Adequately prepare, package, label, and inventory merchandise.
  • Review/inspect products for quality and freshness and take appropriate action with those items.
  • Label, stock, and inventory department merchandise.
  • Report product ordering/shipping discrepancies to the department manager.
  • Display a positive attitude.
  • Stay current with present, future, seasonal, and special ads.
  • Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
  • Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
  • Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
  • Notify management of customer or employee accidents.
  • Report all safety risks or issues, and illegal activity, including robbery, theft, or fraud to store management.
  • Ability to work cooperatively in high-paced and sometimes stressful environments.
  • Ability to manage conflict in a reasonable, non-confrontational, and cooperative manner.
  • Ability to act with honesty and integrity regarding customer and business information.
  • Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
  • Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
  • Must be able to perform the essential functions of this position with or without reasonable accommodation.

Requirements

  • Ability to handle stressful situations.
  • Effective communication skills.
  • Knowledge of basic math (counting, addition, and subtraction).
  • Current food handlers permit once employed.

What You'll Receive from Us

The Kroger Family of Companies offers comprehensive benefits to support your associate well-being, including physical, emotional, financial, and more. Some of these benefits include:

  • A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision, and prescription coverage, through company plans or collective bargaining agreement plans.
  • Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
  • Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
  • Valuable associate discounts on purchases, including food, travel, technology, and so much more.
  • Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
  • Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.

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