Retail Operations Associate

4 days ago


Fulton, New York, United States Food Lion Full time
About the Role

The Customer Service Lead is an important role that requires strong communication and interpersonal skills. You will be working closely with other team members to ensure seamless service delivery and contribute to meeting sales targets.

Key Responsibilities:
  • Provide fast, easy, flexible, and friendly service to customers through achievement of Food Lion customer service standards.
  • Assist the Customer Service Manager and Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual.
  • Maximize sales through excellent customer service.
Requirements:
  • High school graduate or equivalent preferred.
  • Effective communication and customer service skills.
  • Ability and willingness to learn multiple tasks and technical requirements of the job.


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