Radiology Reporting Specialist
2 weeks ago
At RadNet, we are committed to delivering exceptional patient care and advancing the field of radiology. As a Radiology Reporting Coordinator, you will play a critical role in supporting our clinical operations teams and ensuring the smooth flow of radiologist dictations and reporting.
Key Responsibilities:- Collaborate with clinical operation teams to support all clinical applications related to radiologist dictations and reporting.
- Work and communicate with radiologists to provide RIS support as needed.
- Work with the System Solutions Team to implement and adjust workflows to improve efficiencies in case distribution and management.
- Manage all radiologist worklists, including All Problem, All Pending Dictation, Critical Results, All Pending, and All Suspended.
- Escalate concerns as needed and collaborate with Clinical System Solution Teams to test and implement new software and functionalities related to radiologist workflows.
- Present findings and recommendations as part of workflow and software implementation.
- Answer incoming calls in a courteous and professional manner, following established protocols.
- Call referring physicians to assist radiologists with delivering critical results findings, following established protocols.
- Participate in various projects and/or meetings, and complete other tasks as assigned by management.
- Provide coverage for all positions within case management and reporting division as needed.
- Bachelor's Degree in a clinical or science-related area or equivalent work experience.
- Two (2) years in healthcare communications and/or customer service work experience.
- Multi-vendor IS experience with RIS/PACS.
- Demonstrate strong customer service, multitasking, critical thinking, persuasion, and analytical abilities, with superior communication and interpersonal skills.
- Able to exercise a high degree of initiative, judgment, discretion, and decision-making to achieve organizational objectives.
- High level of proficiency and demonstrated effectiveness in problem determination and resolution.
- Working knowledge of Microsoft Office Products.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are passionate about patient care and have the skills and experience required for this role, we encourage you to apply.
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