Veterinary Care Specialist
3 days ago
We are seeking a skilled Veterinary Client Service Representative to join our team at West Hills Animal Hospital. As the welcoming face of our clinic, you will be responsible for providing exceptional customer care to patients and clients.
The ideal candidate will have a love for animals and a dedication to customer service, with excellent communication skills and a friendly demeanor. They will also possess the ability to handle a fast-paced environment with a positive attitude.
Responsibilities:
- Provide friendly, quality customer care to patients and clients
- Process invoices payments
- Answer phones, schedule appointments, and obtain all necessary medical history
- Determine the status of the patient's immunizations and tests
- Communicate with the doctor and technical staff on the patient's arrival and necessary treatments
- Fulfill prescriptions, food requests, and over-the-counter products as instructed by a veterinarian
- Accurately input data into computer software
Preferred Qualifications:
- A genuine passion for animals and their well-being
- Strong communication and interpersonal skills
- Ability to multitask and thrive in a fast-paced environment
- Proficiency with computers
- A positive attitude and team-oriented mindset
Benefits:
- Paid time off
- Health insurance
- Dental Insurance
- Vision insurance
- Employee discounts
- Flexible schedules
- 401K with company match
- Training and Career development
The salary range for this position is $17.00 - $20.00 / hour, depending on experience and qualifications. If you are passionate about animals and thrive in a lively, caring environment, we encourage you to apply.
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