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Customer Service Ambassador
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a seamless experience for our customers, and contributing to the overall success of our organization.
Key Responsibilities- Provide top-notch customer service to internal and external customers, ensuring their needs are met and exceeded.
- Utilize smartphone-based technology to manage rentals and inventory, ensuring accuracy and efficiency.
- Operate and maintain U-Haul equipment, including trucks and trailers, to ensure they are in good working condition.
- Assist customers with equipment inspections, maintenance, and repairs, providing education and support as needed.
- Prepare rental invoices and process equipment returns, ensuring accuracy and timeliness.
- Install hitches and trailer wiring, and perform other duties as assigned.
- Participate in ongoing training and education through U-Haul University, staying up-to-date on company policies and procedures.
- Valid driver's license and good driving record.
- High school diploma or equivalent.
The work environment is fast-paced and dynamic, with moderate risks and discomforts. Employees may be required to wear protective gear and work in a variety of settings, including indoors and outdoors.
Physical DemandsThe work requires physical exertion, including long periods of standing, moving around, and lifting equipment weighing up to 50 pounds.
Benefits- Career stability and opportunities for advancement.
- Competitive compensation and benefits package.
- Access to U-Haul's comprehensive training program.
- Opportunities for professional growth and development.