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Treatment Coordinator

2 months ago

Sterling Heights, Michigan, United States Lowes Island Dentistry Full time
Job Title: Treatment Coordinator

We are seeking a highly organized and detail-oriented Treatment Coordinator to join our team at Lowes Island Dentistry. As a Treatment Coordinator, you will play a crucial role in ensuring patients understand and schedule necessary treatment.

Responsibilities:
  • Coordinate patient communications with doctors and patients
  • Assist with building and maintaining a doctor/hygiene schedule
  • Organize and present patient treatment plans with financial obligations
  • Assist patients with financing options, insurance questions, and treatment concerns
  • Manage doctor charts for treatment plans, treatment conferences, letters, and phone calls
  • Prepare financial treatment plans and present plan options to patients
  • Coordinate with specialists/general dentists and their offices
  • Update insurance information on all patients
  • Organize supporting materials for claim forms
  • Assist with posting correct treatment codes for billing insurance
Requirements:
  • High school diploma
  • Legible handwriting for communications
  • Knowledge of Dental Software a plus
  • At least 2 years of experience in a dental office
  • Good interpersonal skills to maintain effective rapport with patients, dentists, and staff
  • Effective verbal skills to communicate with patients and staff
  • Customer service or patient relations experience
Benefits:
  • Competitive hourly rate: starting at $24/hr depending on experience
  • Paid Vacation & Paid Holidays
  • 401k Program with matching contributions
  • Competitive health, dental, and vision plan
  • Life Insurance and Disability Insurance
  • Flexible Schedules

We are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, genetic information, protected veteran status, disability status, or other legally protected status.