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Residential Operations Manager for High-Net-Worth Family
2 weeks ago
A Residential Operations Manager is sought to oversee the daily operations of a primary residence in Holmby Hills (16,000 sq ft) and two additional rental properties in Brentwood.
This role requires a highly organized and detail-oriented professional to act as the 'COO of the house,' ensuring the home operates smoothly and efficiently. The ideal candidate will be proactive, an effective communicator, and capable of managing household staff, vendors, and property upkeep with a solution-oriented approach.
Key Responsibilities:- Oversee daily operations of the main home in Holmby Hills.
- Act as a liaison between the family and vendors, contractors, and household staff.
- Ensure proactive maintenance of property features, including gym equipment, plumbing, and technology.
- Manage renovations and repairs, collaborating with the contractor to gain a full understanding of the home's needs.
- Develop and maintain a comprehensive house manual for operational consistency.
- Supervise a steady stream of vendors and contractors, ensuring quality control and adherence to schedules.
- Collaborate with housekeeping staff (currently two housekeepers) to improve workflow and performance.
- Coordinate with the family on financial decisions, emphasizing collaboration and cost-effective solutions.
- Anticipate potential issues and address them before they escalate.
- Handle minor tasks independently, such as setting up printers or troubleshooting basic issues, without relying on external service providers.
The successful candidate will be able to create and maintain comprehensive manuals and procedures, demonstrate strong leadership and organizational skills, and have experience in managing large estates for high-net-worth individuals. They must also be flexible and collaborative in supporting the family's needs.