Security Officer Lead

2 months ago

Santa Rosa, California, United States MSCCN Full time
Job Title: Security Officer Lead

As a Security Officer Lead, you will provide leadership and support for the Security Department, ensuring the safety and security of staff, patients, and visitors. This role requires strong communication and problem-solving skills, as well as the ability to work effectively in a fast-paced environment.

Key Responsibilities:
  • Provide operational supervision of daily activities of Security Officers
  • Provide training and coaching for Security Officers and fulfill basic Security Officer functions
  • Serve as point of contact for security to both internal and external customers to help problem solve and resolve issues
  • Document any unusual activities or incidents
  • Provide training to all hospital community members in areas concerning staff and patient safety
  • Conduct quarterly security emergency drills
  • Assist staff members dealing with argumentative or combative patients, visitors, or employees
  • Respond to all emergency situations
  • Provide orderly and adequate parking for staff and visitors
  • Provide operational guidance to Security staff and recommend policy and procedure changes
  • Schedule Security Officers
  • Conduct daily shift huddles
  • Ensure Security Officer post orders are current, relevant, understood, comprehensive, compliant, and operationally useful
  • Ensure orientation/in-services and training of new officers
  • Assist with interviews and provide input for officer evaluations
  • Provide crime prevention and education/awareness
  • Promote Hospital-wide security program and assist with training and education of hospital staff
  • Conduct and support investigations into allegations of criminal acts, theft/property loss, assaults, workplace violence, and other activities that disrupt delivery of care
  • Actively manage technical security equipment
  • Maximize the effectiveness of access control technologies and protocols
Requirements:
  • HS Diploma or General Education Diploma (GED)
  • CERTIFICATION &
  • PSO - Proprietary Private Security Officer within 30 days of start date
  • DL-Valid Drivers License Class
  • 4 years recent relevant experience
Skills and Knowledge:
  • General knowledge of the usual duty requirements of a security officer with an emphasis on the physical and emotional maturity required for the high degree of judgment and diplomacy necessary to work efficiently in a healthcare environment
  • Critical thinking skills, decisive judgment, and the ability to work with minimal supervision
  • Ability to write incident reports and read business correspondence and procedure manuals
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Physical Activities and Requirements:

See required physical demands, mental components, visual activities & working conditions at the following link: Job Requirements (Documents/General/TEMPLATES (Adobe)

Job Shift:

Full Time Shift Hours: 8 Days of the Week:

Variable Weekend Requirements:As Needed Benefits:Yes Unions:No Position Status:

Non-Exempt Weekly Hours: 40

Employee Status:

Regular Number of Openings: 0

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $28.38 to $36.88 / hour The salary range for this role may vary above or below the posted range as determined by location.

This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled.

Compensation takes into account several factors including but not limited to a candidate's experience, education, skills, licensure and certifications, department equity, training and organizational needs.

Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package.

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, marital status, sexual orientation, registered domestic partner status, sex, gender, gender identity or expression, ancestry, national origin (including possession of a driver's license issued to individuals who did not present proof of authorized presence in the U.S.), age, medical condition, physical or mental disability, military or protected veteran status, political affiliation, pregnancy or perceived pregnancy, childbirth, breastfeeding or related medical condition, genetic information or any other characteristic made unlawful by local, state, or federal law, ordinance or regulation.

External hires must pass a background check/drug screening.

Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state, and local laws, including but not limited to the San Francisco Fair Chance Ordinance.

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