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Sales Associate

2 months ago

Epping, New Hampshire, United States Sig Sauer Full time
Job Summary

The SIG SAUER Experience Center is seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will be responsible for providing exceptional customer service, sales support, and technical assistance to customers, students, and SIG SAUER employees.

Key Responsibilities
  • Act as a direct salesperson for all SEC customers, providing a positive attitude and professional, polite, knowledgeable experience.
  • Maintain correspondence with customers regarding sales matters.
  • Provide technical assistance and issue resolution on SIG SAUER firearms and products while creating a win/win scenario for both the customer and SIG SAUER.
  • Maintain a clean, professional appearance and atmosphere.
  • Upsell and promote merchandise, accessories, Academy training, and services.
  • Abide by all ATF regulations/compliance policies and procedures.
  • Opening and closing duties of the SEC.
  • Keep direct and open communication between management and the SEC range staff.
  • All other duties assigned by the SEC Store and Assistant/Inventory manager.
Requirements
  • High School diploma or equivalent is required.
  • Proficiency in MS Office applications.
  • 1+ years of previous sales and merchandising experience within a firearms retail environment.
  • Organization and extreme attention to detail.
  • In-depth knowledge of customer service principles and practices.
  • Proficiency in firearms knowledge and handling.
  • Ability to multi-task in a fast-paced work environment.
  • Strong communication.
  • Comfortable with handling, assembling, and shooting a wide assortment of firearms.
  • Ability to adapt to change.
  • Capable of completing tasks with minimal supervision.
  • Capable of presenting a positive, professional image of the company to a wide variety of contacts.
  • Able to work both in a team environment and independently, taking direction and guidance from multiple staff members and supervisors.
Working Conditions

Able to lift up to 25 pounds. Must wear Personal Protective Equipment (PPE) which is required in designated areas.

SIG SAUER, Inc. is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.