Banking Services Associate

2 weeks ago


Escanaba, Michigan, United States First Bank, Upper Michigan Full time
Job Description

This role at First Bank in Upper Michigan involves working in a fast-paced banking environment, providing exceptional customer service, and handling various transactions. As a Customer Service Representative, you will be responsible for greeting and directing customers, answering phones, and responding to customer inquiries. You will also be required to execute basic transactions, process night drops, and maintain accurate records.

Key Responsibilities

* Greet and direct customers, answer phones, and respond to customer inquiries
* Execute basic transactions, including withdrawals, deposits, loan payments, and cashier's checks
* Process night drops, drop-offs, and mail
* Maintain accurate records, balance daily cash drawers, and account for cash
* Provide excellent customer service and resolve any issues that may arise

Requirements

* Numerical aptitude, accurate typing, computer, and calculator skills are necessary
* Cash handling ability and strong interpersonal skills are required
* Must understand bank products and services and be able to explain them to customers
* Ability to work in a team environment and provide support to colleagues as needed

Benefits and Compensation

* Salary: $42,000 - $52,000 per year
* Comprehensive benefits package, including health insurance, retirement plan, and paid time off

What We're Looking For

* A motivated and customer-focused individual who is passionate about delivering exceptional customer service
* An individual with strong communication and problem-solving skills
* Ability to work in a fast-paced environment and adapt to changing priorities

How to Apply

Please submit your application if you are interested in this exciting opportunity.
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