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Shift Lead

4 weeks ago

Arizona City, Arizona, United States Smoothie King Full time
Job Title: Shift Lead

At Smoothie King, we're looking for a motivated and experienced Shift Lead to join our team. As a Shift Lead, you will play a key role in ensuring the smooth operation of our store, providing exceptional customer service, and leading by example.

Key Responsibilities:
  • Composure: Remain calm and composed under pressure, think on your feet, and make informed decisions.
  • Delegation: Effectively manage and delegate tasks to team members, ensuring efficient store operations and a positive customer experience.
  • Drive for Results: Support and adhere to company standards, encourage team members to exceed goals, and complete all checklist tasks.
  • Ethics & Values: Demonstrate honesty, integrity, and a commitment to our company's culture, values, and mission.
  • Guest Focus: Provide exceptional customer service, ensure a positive guest experience, and maintain a clean and safe store environment.
  • Self-Development: Be willing to take on new challenges, ask for feedback, and continuously improve your skills and knowledge.
  • Time Management: Prioritize tasks, manage your time effectively, and maintain a healthy work-life balance.
Requirements:
  • 6 months or more of guest service experience in a restaurant or retail environment.
  • Ability to lead by example and direction in a fast-paced environment.
  • Ability to follow procedures, maintain a clean and safe store environment, and comply with dress code requirements.
  • Ability to operate a blender and POS cashier system.
  • Ability to move boxes, weighing up to 55 lbs, and position yourself to bend, reach, and scoop throughout your shift.

We believe in helping our guests achieve their fitness and nutrition goals, and we're looking for a Shift Lead who shares our passion and commitment to excellence. If you're a motivated and experienced leader who is passionate about delivering exceptional customer service, we want to hear from you