Sales Associate

4 weeks ago


Thousand Oaks, California, United States The Lovesac Company Full time
About The Lovesac Company

We are a unique and innovative company that is committed to bringing Total Comfort to millions of homes. Our products provide peace of mind and enable a new way of living, where people can continue to invest in, add to, and evolve their furniture instead of adding it to the landfill.

Job Summary

We are seeking a highly motivated and results-driven Sales Associate to join our team. As a Sales Associate, you will be responsible for creating a unique experience for our customers, identifying their needs, and providing outstanding service by greeting and acknowledging every customer, demonstrating all products, and maintaining outstanding standards.

Key Responsibilities
  • Meet or exceed all goals and key performance indicators (KPIs)
  • Utilize our proprietary selling process to provide each customer with a customized shopping experience
  • Offer additional financing options to customers, including Lovesac credit card and secondary financing programs
  • Consistently educate clients of current promotional offerings and products
  • Maintain inventory integrity and accuracy, protecting company assets at all times
  • Assist in the execution of any promotional campaigns, including product placement and marketing updates
  • Partner with store management to ensure that all customer service issues are resolved and enhance all aspects of customer service
  • Maintain a calm demeanor and manage issues professionally and respectfully
  • Act with integrity and trust, modeling behavior that respects our employees, peers, and customers
Requirements and Qualifications
  • Minimum of 1-2 years of related sales experience
  • Results-driven and able to meet or exceed KPIs and goals
  • Proven time management skills and ability to adapt to a changing business environment
  • Able to prioritize responsibilities with the appropriate level of urgency and manage multiple projects simultaneously
  • Superior communication skills, including verbal, written, and interpersonal skills
  • Demonstrates strong analytical, mathematical, and problem-solving skills
  • Maintains the highest level of customer service, creating solutions and experiences that drive business results and engagement with the brand
  • Proficiency in Microsoft Office: Word, Excel, and PowerPoint
  • Ability to work collaboratively with fellow employees and treat all clients with dignity and respect
What We Offer
  • Flexible hours
  • Paid Time Off & Holiday Pay
  • Sales Incentive Programs
  • 401K Matching Contribution
  • Health Plan Discount
  • Employee Assistance Program
  • Financial Wellness Tools
  • Associate Discounts
  • Pet Insurance

We are an Equal Opportunity employer and consider all applicants for employment without regard to race, color, religious creed, ancestry, religion, sex, sexual orientation, gender identity and/or expression, pregnancy, age, national origin, marital status, disability, military status, genetic information, or any other characteristic protected by applicable law.


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