Telecommunication Engineer
3 weeks ago
Job Summary
We are seeking an experienced Voice Systems Engineer to join our team at Galapagos Federal Systems LLC. As a key member of our IT department, you will be responsible for designing, implementing, and maintaining our advanced voice communication systems.
About the Position
The successful candidate will have extensive expertise in voice technologies and systems engineering, ensuring our communication infrastructure meets the highest standards of performance and reliability. You will work closely with cross-functional teams to integrate voice systems with other IT infrastructure components and collaborate on projects requiring advanced troubleshooting and problem resolution.
Key Responsibilities
- Designing, configuring, and deploying voice communication systems, including VoIP, PBX, and other related technologies
- Performing advanced troubleshooting and problem resolution for complex voice system issues
- Conducting system upgrades, migrations, and performance optimizations
- Developing and implementing best practices for voice system security and reliability
- Maintaining comprehensive documentation for all voice system configurations, processes, and procedures
Requirements
To be considered for this role, you must have:
- A Secret Clearance
- 10+ years of experience performing Voice Systems Engineer functions
- Certified Nortel/Avaya Tier-3 level support
- Ability to install/configure Government furnished hardware and software
- Strong understanding of voice communication protocols, including SIP, RTP, and H.323
- Excellent troubleshooting skills and ability to resolve complex technical issues
- Relevant certifications such as Cisco CCNP Collaboration, Avaya Certified Expert, or similar
- Excellent communication and interpersonal skills, with the ability to work effectively in a team environment
Compensation and Benefits
The estimated salary for this position is between $125,000 and $130,000 per year, depending on experience. We also offer a comprehensive benefits package, including medical, dental, vision, disability, and life insurance, flexible spending accounts, 401(k), PTO, paid parental leave, tuition reimbursement, and paid federal holidays.
About Our Company
Galapagos Federal Systems LLC is an SBA Certified Native Hawaiian Organization 8(a) Small Business specializing in global information technology and offering professional solutions in IT Design & Installation, Cybersecurity Engineering & Support, Application Integration & Development, Software & Hardware Engineering, Network & Systems Management, Information Systems Security, and Business Management Services.
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