IT Director

Job Summary:

The IT Director at Management Business Solutions oversees the organization's technical operations, ensuring that technology systems and applications support the company's goals and objectives. This role manages and supervises the IT department, including all IT-related functions, with minimal supervision.

Key Responsibilities:

• Manage the company's technology infrastructure, including hardware, software, and networking systems.
• Collaborate with external IT partners to develop strategies for IT infrastructure, including security and communication systems.
• Assess operating costs, productivity levels, and upgrade requirements.
• Oversee the day-to-day operations of the IT department, including troubleshooting and resolving technical issues.
• Develop and maintain relationships with external IT vendors and service providers.
• Manage projects related to the implementation of new systems and technologies.
• Develop and maintain disaster recovery and business continuity plans.
• Oversee the security of systems, networks, and enterprise information; Develop and maintain IT security framework.
• Developing, implementing, and evaluating IT projects in line with organizational objectives.
• Consult with senior-level management to identify business and technology needs and to optimize the use of information technology.
• Ensure smooth delivery and operation of IT services by monitoring the systems performance.
• Identifying vulnerabilities, the need for upgrades, and opportunities for improvement.
• Establish and enforce policies and procedures (P&Ps) for selection, implementation, and support of systems.
• Stay up to date with new and emerging technologies and recommend how they can be leveraged to improve business operations.
• Ensure timely resolution of reported issues and clear communication until resolved.
• Oversee development and management of IT inventory.

Additional Responsibilities:

• Assist with the following duties of the IT Manager, as needed:
• Set up and configure new computers and other computer equipment.
• Provide technical support to the network infrastructure, installation, administration and configuration.
• Provide technical assistance to users on laptops, desktops and software.
• Track and update IT inventory.