Apartment Maintenance Supervisor

1 day ago

Chester, South Carolina, United States NHE, Inc. Full time
Job Summary

We are seeking a highly skilled and experienced Apartment Maintenance Supervisor to join our team at NHE, Inc. The successful candidate will be responsible for overseeing the physical assets, general maintenance repairs, apartment make-readies, preventive maintenance, and construction or rehabilitation projects for our apartment communities.

Key Responsibilities
  • Supervise and schedule maintenance activities for apartment communities, including maintenance staff and vendors.
  • Work with the office team and community manager to ensure timely completion of maintenance tasks and make-readies.
  • Determine weekly apartment make-ready and service request schedules.
  • Report apartments ready to show to the community manager.
  • Complete weekly/daily maintenance employee schedules and assignments in tandem with the community manager.
  • Communicate assignments and tasks to employees and ensure they have all necessary instructions.
  • Periodically check work progress of each maintenance employee and provide immediate assistance and instruction as needed.
  • Provide input to the community manager regarding employee performance evaluations, employee compliments from residents, corrective counseling needs, etc.
  • Assist the community manager in recruiting and interviewing potential staff members.
  • Coordinate, schedule, and respond to resident/management requests and service requests for occupied apartments.
  • Use service request and schedules to establish priorities and determine with the community manager which requests or emergencies should be top priority.
  • Assign service requests equally to maintenance technicians.
  • Monitor the completion of service requests to limit call backs.
  • Coordinate warranty work orders with vendors.
  • Monitor the number of times a specific repair must be repeated and determine the course of action.
  • Coordinate, schedule, and prepare vacant apartments for move-in.
  • Walk all vacant units to determine make-ready needs and coordinate with the community manager to make a schedule and assignments.
  • Ensure all necessary repairs/replacements for the apartment to be occupied are completed.
  • Ensure all trash from apartments is cleaned out before, during, and after make-ready activity.
  • Coordinate and schedule appropriate safety and skills training for maintenance employees.
  • Assess training needs of maintenance employees and provide input for training programs along with the community manager and director of maintenance.
  • Provide one-on-one training to employees that may need to polish current skills or wish to learn new skills.
  • Prepare, train, and encourage all levels of maintenance staff for the opportunity to be promoted.
  • Provide initial safety and safety equipment training for all new employees.
  • Identify and correct hazardous community conditions.
  • Tour property daily to look for needed maintenance and liability hazards and report to the community manager.
  • Repair hazards or assign completion of these tasks to the maintenance technicians. Also, secure storage/pool areas, check timers, and listen for electrical shorts and malfunctioning motors.
  • Periodically complete written property safety audits.
  • Coordinate, schedule, and perform preventive maintenance on equipment and apartments.
  • Order supplies while managing maintenance budget.
  • Work with the community manager and use input from maintenance staff to determine supplies and equipment needs.
  • Get approval from the community manager prior to placing orders for major expenditures and unbudgeted items.
  • Provide input to the community manager in determining needs for the next fiscal year budget.

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