Customer Service Representative

3 weeks ago


Bala Cynwyd, United States Wawa Full time
Job Summary

The Customer Service Associate plays a crucial role in delivering an exceptional customer experience, working in support of the store management team to facilitate various tasks. This includes providing excellent customer service, food and beverage preparation, cash register duties, general housekeeping, and other related functions.

Key Responsibilities:
  • Greet customers and provide a positive shopping experience.
  • Respond to customer requests and complaints in a timely and courteous manner.
  • Operate the cash register, scan items, bag merchandise, and handle different payment methods.
  • Stock and refill products within the store area.
  • Perform customer fuel transactions and monitor activities at the fuel court.
  • Prepare made-to-order food and beverages according to recipe or customer specifications.

Working Conditions: The Customer Service Associate works in a fast-paced environment, standing, walking, handling, reaching horizontally, and grasping firmly for extended periods. They must be able to lift up to 35 pounds and work safely with equipment that can create high temperatures.



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