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Warranty Claims Specialist

2 months ago

Vandalia, Ohio, United States Crown Equipment Full time

Job Summary:

Crown Equipment Corporation is seeking a skilled Warranty Claims Specialist to join our team. As a Warranty Claims Specialist, you will play a critical role in ensuring the smooth processing of warranty claims for our customers.

Key Responsibilities:

  • Review and correct all warranty claims generated through technicians to prepare for submission to vendors.
  • Process all Crown warranty claims and claims for any other manufacturer represented by Crown.
  • Review monthly A/R reports on all vendor warranty accounts.
  • Process all warranty claim paperwork and track claims from the time they are submitted to the time they are paid or rejected.
  • Maintain files on warranty claims.
  • Tracking rejected warranties and notifying Service Manager about rejected warranties.
  • Prepare monthly list of warranties not paid and determine disposition.
  • Resubmit warranty claims as needed.
  • Maintaining, shipping and tracking warranty parts to vendors or scraping as needed.
  • Determine disposition of warranty parts returned from vendor as a result of a rejected claim.
  • Assist other parts personnel as required.

Requirements:

  • High school diploma or equivalent.
  • Good verbal communication, written communication, interpersonal, organizational, numerical perception, and computer skills.
  • Ability to lift 50 lbs.
  • Parts or inventory control experience and lift truck industry experience preferred.

Benefits:

  • Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.

Work Authorization:

Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.