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Chief of Business Analytics

2 months ago


Dallas, Texas, United States Conifer Health Solutions Full time

Position Overview

The Chief of Business Analytics is a pivotal leadership position responsible for defining and executing our organization's data strategy while spearheading strategic projects related to analytics and data solutions. As Conifer Health Solutions transitions to a cloud-based data infrastructure, this role will be essential in leading the modernization of our data systems. The incumbent will oversee data governance, enhance operational efficiency across analytics functions, and manage the profit and loss (P&L) responsibilities. This role demands a strategic perspective, exceptional analytical and communication capabilities, and the ability to collaborate with diverse teams to drive the execution of complex data requirements and generate actionable insights.

Key Responsibilities

  • Design and implement a national operational and reporting strategy, focusing on transitioning to enterprise-standard tools, enhancing automation, and improving user experience.
  • Collaborate with clients and operational leaders to proactively identify areas for performance enhancement and resource allocation to meet client objectives effectively.
  • Promote the integration of business intelligence insights into strategic planning, resource distribution, and operational decision-making across the organization.
  • Create executive-level dashboards and reports to monitor progress against objectives and support data-driven decision-making at the leadership level.
  • Work closely with business leaders to incorporate data-driven decision-making into essential operational processes.
  • Guide team members through ongoing coaching, professional development opportunities, and knowledge-sharing initiatives.

Supervisory Duties

In accordance with company policies and applicable laws, the following supervisory responsibilities will be undertaken: interviewing, hiring, and training employees; planning, assigning, and directing work; evaluating performance; rewarding and disciplining employees; addressing complaints and resolving issues.

Direct Reports: Senior Director, Director

Indirect Reports: Director, Manager, Analyst IV, Analyst III, Analyst II

Qualifications

To excel in this role, candidates must demonstrate proficiency in the following areas:

  • A comprehensive understanding of project/client service level agreements and expectations.
  • Strategic thinking, with the ability to consider a wide range of internal and external factors, recognize opportunities for success, and adapt actions to focus on critical issues.
  • Strong transformational skills and the capacity to drive change in a dynamic organization.
  • Ability to build effective relationships within Conifer and with client organizations, influencing senior leaders overseeing operations across multiple locations.
  • Deep understanding of the interplay between patient access, health information management, billing, and collections.
  • Extensive knowledge of revenue cycle metrics and drivers, particularly in billing and collections.
  • Analytical skills to utilize revenue cycle metrics to measure and drive results.
  • Exceptional written and verbal communication skills.
  • Accountable for P&L management.

Education and Experience

A four-year degree in a relevant field with 5-7 years of experience in analytics and reporting, including demonstrated leadership experience, or 7-10 years of experience in analytics and reporting with proven leadership experience, or 7-10 years of experience in Revenue Cycle Management with demonstrated leadership experience. Healthcare experience is strongly preferred.

Physical Requirements

Must be able to work in a seated position, utilize a computer, and answer phone calls. Ability to travel as needed.

Work Environment

This position may involve working in both office and hospital environments.

About Conifer Health Solutions

As part of the Tenet and Catholic Health Initiatives family, Conifer Health Solutions brings over 30 years of healthcare industry expertise to clients across numerous regions nationwide. We assist our clients in enhancing their financial and clinical performance, serving their communities, and excelling in the business of healthcare. Conifer Health Solutions aids organizations in transitioning from volume to value-based care, improving the consumer and patient healthcare experience, and enhancing quality, cost, and access to healthcare.