Receiving Assistant

6 days ago

Santa Fe, New Mexico, United States Natural Grocers Full time
Job Title: Receiving Assistant

Job Summary:

We are seeking a highly organized and detail-oriented Receiving Assistant to join our team at Natural Grocers. As a Receiving Assistant, you will play a critical role in ensuring the smooth operation of our receiving department, providing exceptional customer service, and maintaining a safe and efficient work environment.

Key Responsibilities:

  • Assist the Receiving Manager in accurately receiving all incoming products, including date, accuracy, and damage checking.
  • Scan all incoming and outgoing products.
  • Stage products for efficient delivery to the sales floor.
  • Process POs, RPOs, mispicks, invoices, and paperwork timely and accurately.
  • Research and process all discrepancies.
  • Communicate with department managers regarding delivery issues and vendor out-of-stocks.
  • Follow up on special orders.
  • Operate a forklift and pallet jack as required.
  • Maintain a clean and organized back room.
  • Work with the department managers to address performance issues within the department.
  • Support store opening and closing activities, including Daily Sales Report (DSR) and cash handling and cashier closeout responsibilities.
  • Handle register functions, including backup cashiering, managing customer returns, addressing customer complaints, and covering register shift changes.
  • Maintain the safety and security of customers and employees.
  • Assist in training and monitoring of department personnel, including assigning and following up on tasks.
  • Take the initiative to provide additional help and backup in the store and provide store backup on the sales floor when receiving duties are complete.
  • Answer customer questions per company standards and policies.
  • Continually increase product knowledge.
  • Use SAP and inventory management software, email, and utilize other IS programs as needed.

Requirements:

  • High School diploma, GED, or equivalent preferred.
  • 1 year of experience in grocery/retail or receiving environment preferred; natural foods background is a plus.
  • 1 year of experience supervising others preferred.
  • Ability to obtain forklift certification.
  • Ability to pass food safety training courses and/or certifications as required by law and maintain compliance by keeping certifications up to date and registered if applicable.
  • Ability to manage changing priorities and stay focused with the task at hand.
  • Possess a sense of urgency in the completion of tasks.
  • Possess excellent customer service skills.
  • Highly organized with great attention to detail.
  • Ability to take direction and follow through.
  • Must be cashier trained and able to count currency.
  • Proficient in MS Word, Excel, and Outlook.

Benefits:

  • Birthday Bonus Pay
  • Vitamin Bucks (up to $2,080 earned as store credit annually)
  • Holiday Pay for 5 Holidays – Stores Closed
  • Paid Time Off (sick days and vacation) that Increases with Tenure
  • Paid Nutrition Education
  • good4u Crew Member Discount
  • {N}power Program (customer appreciation and rewards program)
  • Regular, Scheduled Pay Increases
  • Advancement Opportunities and Career Development
  • Health and Wellness Program
  • Employee Assistance Program (EAP)
  • Employee Referral Program
  • Full-Time Crew Members (30+ hours/week)
  • Medical, Dental, and Vision Insurance
  • Paid Parental Leave
  • Paid Medical Leave (through company paid short-term disability insurance)
  • Company Paid Short-Term Disability Insurance
  • Company Paid Life Insurance
  • Voluntary Benefits Including Hospital Indemnity, Accident Insurance, Long-Term Disability Insurance, Term Life Insurance
  • Retirement Savings Plan (401k) with discretionary Company Match
  • Healthcare and Dependent Care Flexible Spending Account (FSA)
  • Health Savings Account (HSA) with Company Match

Physical Capabilities and Environmental Demands:

Natural Grocers is an equal opportunity employer and welcomes diversity in the workplace. We are committed to providing a safe and inclusive work environment for all employees.

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