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JPM Associate Banker 40 Hours
2 months ago
We are seeking a highly motivated and customer-focused Associate Banker to join our team at JPMorganChase. As a key member of our branch, you will play a vital role in delivering exceptional customer experiences and building long-lasting relationships with clients.
Key Responsibilities- Engage clients as they enter the branch, welcoming them and making them feel valued, while managing lobby traffic and scheduling/canceling client meetings.
- Assist clients with everyday transactions, such as deposits, withdrawals, payments, and account updates, while ensuring compliance with all policies, procedures, and regulatory requirements.
- Educate clients on the usage of technology self-service options, including the Chase Mobile App and ATMs, to complete their banking needs efficiently.
- Support the branch team by assisting with new account openings and performing branch operations, including cash management and adherence to bank policies.
- Build relationships with clients by sharing product knowledge and solutions, and introducing them to licensed bankers when additional opportunities arise.
- 6+ months of customer service experience.
- High school diploma or GED equivalent.
JPMorganChase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We offer a competitive total rewards package, including base salary, discretionary incentive compensation, and a range of benefits and programs to meet employee needs. We are an equal opportunity employer and place a high value on diversity and inclusion at our company.