Healthcare Logistics Service Agent
3 weeks ago
Job Title: Healthcare Delivery Service Representative
Required Skills: Seeking route drivers or warehouse staff.
Location: Bradley, Illinois
Job Overview:
As a Healthcare Delivery Service Representative, you will play a crucial role in the timely delivery and setup of durable medical equipment within patients' residences. We are in search of dedicated and self-driven route drivers or warehouse personnel committed to providing exceptional service to our patients. Ideal candidates will possess a compassionate demeanor and a proactive approach to hands-on customer service.
Key Responsibilities:
- Shift hours are from 8 am to 5 pm, Monday through Friday, with on-call duties following training completion.
- On-call schedule will be shared among staff members, rotating weekly if two service representatives are available.
- Work independently while maintaining a detail-oriented and organized approach.
- Educate patients and caregivers on the safe and proper use of respiratory equipment, whether rented or purchased.
- Exhibit a courteous and professional demeanor towards all interactions, including patients, caregivers, customers, and colleagues.
- Uphold a neat appearance in accordance with company standards, ensuring uniforms are clean and presentable.
- Assist in evaluating the home environment of patients receiving respiratory equipment to guarantee safety.
- Report any discrepancies to the appropriate team members.
Qualifications:
- Minimum of three years of clean driving history.
- Must fulfill job-related requirements in compliance with DOT regulations.
- Ability to frequently lift and/or move up to 50 pounds, with occasional lifting of over 120 pounds.
- Must be at least 21 years of age.
- Experience: 2+ years in a relevant field.
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