Healthcare Logistics Service Agent

3 weeks ago


Bradley, Illinois, United States Sun Technologies Full time

Job Title: Healthcare Delivery Service Representative

Required Skills: Seeking route drivers or warehouse staff.

Location: Bradley, Illinois

Job Overview:

As a Healthcare Delivery Service Representative, you will play a crucial role in the timely delivery and setup of durable medical equipment within patients' residences. We are in search of dedicated and self-driven route drivers or warehouse personnel committed to providing exceptional service to our patients. Ideal candidates will possess a compassionate demeanor and a proactive approach to hands-on customer service.

Key Responsibilities:

  • Shift hours are from 8 am to 5 pm, Monday through Friday, with on-call duties following training completion.
  • On-call schedule will be shared among staff members, rotating weekly if two service representatives are available.
  • Work independently while maintaining a detail-oriented and organized approach.
  • Educate patients and caregivers on the safe and proper use of respiratory equipment, whether rented or purchased.
  • Exhibit a courteous and professional demeanor towards all interactions, including patients, caregivers, customers, and colleagues.
  • Uphold a neat appearance in accordance with company standards, ensuring uniforms are clean and presentable.
  • Assist in evaluating the home environment of patients receiving respiratory equipment to guarantee safety.
  • Report any discrepancies to the appropriate team members.

Qualifications:

  • Minimum of three years of clean driving history.
  • Must fulfill job-related requirements in compliance with DOT regulations.
  • Ability to frequently lift and/or move up to 50 pounds, with occasional lifting of over 120 pounds.
  • Must be at least 21 years of age.
  • Experience: 2+ years in a relevant field.


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