Route and Logistics Coordinator

1 week ago


Rockford, Illinois, United States Health Conservation Incorporated Full time
Job Summary

HCI is a national provider of mobile occupational health screening services to corporations across the United States.

This role's primary responsibility involves scheduling annual on-site visits to HCI's clients for various testing services. The ideal candidate will be detail-oriented, with excellent customer service skills and experience in fast-paced environments.

The Scheduling Specialist will work closely with the Scheduling Manager to resolve any issues that may arise during the appointment process. They will also serve as a liaison between HCI and the Mobile Van Technicians, ensuring seamless communication and coordination.

This position reports directly to the Director of Logistics and Fleet Operations and offers a competitive salary range of $55,000 - $65,000 per annum, depending on experience.

Responsibilities:

  • Review appointment details from previous years and identify potential issues
  • Collaborate with the Scheduling Manager to resolve any concerns before contacting clients
  • Sell optimal dates to clients based on logistics and DOT hours of operation
  • Revise appointment dates if required by clients, subject to approval from the Scheduling Manager
  • Facilitate communication between HCI and Mobile Van Technicians
  • Work with the Scheduling QA Manager to resolve any problems

Requirements:

  • Ability to establish priorities and meet goals
  • Organized, detailed, and multi-task oriented
  • Comfortable with proof-reading and error correction
  • Excellent verbal and written communication skills
  • Proficient in Microsoft Office, particularly Excel, Outlook, and Word
  • Strong customer relations skills
  • Willingness to work overtime as needed


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