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Restaurant Supervisor

2 months ago

Mequon, Wisconsin, United States Marcus Theatres Full time
About the Role

We are seeking a highly motivated and experienced Restaurant Supervisor to join our team at Marcus Theatres. As a Restaurant Supervisor, you will be responsible for overseeing the daily operations of our food and beverage services, ensuring exceptional guest experiences, and leading a team of associates to achieve high standards of quality and service.

Key Responsibilities
  • Guest Experience: Create a welcoming environment for guests by anticipating their needs, exceeding expectations, and implementing creative solutions to provide exceptional service.
  • Food Quality and Safety: Monitor and ensure that food quality and safety standards are met, verifying temperature, appearance, and taste of products.
  • Team Leadership: Supervise, motivate, reward, and coach associates to achieve high standards of quality and service.
  • Operations Management: Execute systems and processes that keep the theatre running smoothly, including inventory management, scheduling, and staff development.
  • Performance Evaluation: Evaluate key performance indicators to drive guest satisfaction and results, identifying opportunities to increase brand awareness and drive traffic into the lounge and dining facilities.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: At least 2 years of previous food and beverage supervisor experience.
  • Skills: Excellent communication and leadership skills, ability to work in a high-volume, fast-paced environment, and passion for coaching associates to provide exceptional guest service.
About Marcus Theatres

Marcus Theatres is a leading entertainment company that offers a unique and exciting work environment. As a Restaurant Supervisor, you will be part of a dynamic team that is dedicated to providing exceptional guest experiences and driving business results.