Medical Equipment Specialist
3 weeks ago
We are seeking a dedicated and skilled professional to join our team as a Medical Equipment Specialist. In this role, you will be responsible for delivering, setting up, and maintaining medical equipment, oxygen, and supplies to patients in their homes. You will also provide customer service over the phone and in-person to patients and referral sources.
Key Responsibilities- Deliver and set up medical equipment, oxygen, and supplies to patients in their homes
- Provide customer service to patients and referral sources over the phone and in-person
- Assist with updating respiratory grids and maintaining accurate records
- Coordinate verification of Medicare, Medicaid, and private insurance coverage information
- Develop and maintain working knowledge of current products and services offered by the company and all applicable governmental regulations
- Educate patients and caregivers on the safe use and maintenance of delivered items
- Maintain assigned company vehicle in a clean and safe working condition
- Perform other duties as assigned
- High school diploma or GED equivalent, required
- Experience with medical equipment, preferred
- One year of related work experience, preferred
- Medical terminology, preferred
- Accurately perform simple mathematical calculations
- Effectively communicate in English; both oral and written
- Interpret a variety of communications (verbal, non-verbal, written, listening and visual)
- Maintain confidentiality, discretion and caution when handling sensitive information
- Multi-task along with attention to detail
- Self-motivation, organized, time-management and deductive problem solving skills
- Work independently and as part of a team
- Lift and carry office equipment at times
- Requires sitting, walking, standing, talking and listening
- Requires close vision to small print on computer and/or tablet and paperwork
- Requires lifting (minimum of 65 pounds) and transporting of patient equipment
- Requires contact with patients and equipment with potential exposure to contagious pathogens
- Requires driving a company vehicle for the majority of the workday
- 401k
- Medical, Dental and Vision
- Life Insurance and Disability
- Generous Paid Time Off and Paid Holidays
- Employee Discount Program
- Employee Recognition Program
- Bonus and Incentive Opportunities
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