Retail Operations Manager

21 hours ago


Philadelphia, Pennsylvania, United States Morrison Healthcare Full time
Job Overview

Morrison Healthcare is seeking a highly motivated and experienced Retail Manager to join our team. As a key member of our operations team, you will be responsible for the successful management of our retail/cafeteria operations, ensuring exceptional customer satisfaction and good public relations.

Key Responsibilities
  • Oversee daily administrative and operational tasks, including planning and supervision of special functions, cash controls, and payroll records.
  • Manage all financials, including budget development, forecasting, and financial reporting.
  • Maintain knowledge of market trends and coordinate marketing efforts to maximize revenues and resident satisfaction.
  • Manage cost controls and expenditures for the account, ensuring efficient use of resources.
  • Oversee sanitation and safety of assigned units, purchasing and managing inventory, and rolling out new culinary programs.
  • Act as the direct liaison with clients, ensuring seamless communication and collaboration.
Requirements
  • Culinary degree or A.A. degree plus related experience.
  • Three or more years of supervisory experience in food service operations, preferably in a healthcare or senior living environment.
  • Knowledge of retail, food, and catering trends, with a focus on quality, production, sanitation, food cost controls, and presentation.
  • Leadership, management, and coaching skills, with excellent communication and financial skills.
  • Proficient in Microsoft Office programs, email, and other necessary computer programs.
  • ServSafe certification.
Benefits
  • Medical, dental, vision, life insurance, disability insurance, and retirement plan.
  • Flexible time off, holiday time off, associate shopping program, health and wellness programs, and discount marketplace.
  • Pet insurance, commuter benefits, employee assistance program, and flexible spending accounts.
Equal Opportunity Employer

Morrison Healthcare is an equal opportunity employer, committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.



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