Carhop/ Skating Carhop

Job Summary:

This role serves product to guests in a fast-paced restaurant environment. As a Carhop/Skating Carhop, you will be responsible for delivering product to guests while maintaining a high level of customer service.

Key Responsibilities:

• Ensure product meets operational, quality, and appearance standards before delivery to guests.
• Deliver product to guests by carrying and balancing a tray weighing up to 25 pounds.
• Provide friendly, quick, and polite service to guests.
• Promptly respond to guest requests.
• Report customer complaints/issues to the Manager on Duty.
• Assist guests with payment and make accurate change quickly and efficiently.
• Clear trays and trash from guests' vehicles, patio, drive-thru, and parking lot.
• Perform regular cleaning and sanitation duties, including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease.
• Regular attendance is required.

Additional Responsibilities:

• Skating Carhop:
• Complete Skating Carhop training requirements.
• Perform duties while on roller skates.
• Perform other job-related duties as assigned or required.

Work Environment:

This role requires continuous standing, bending, reaching, moving, stooping, stretching, lifting, and skating (for Skating Carhops) in a restaurant environment. Frequent exposure to heat and hot liquid shortening while cooking, as well as occasional exposure to extreme temperatures based on variable weather conditions.