Specialist in Healthcare Reimbursement and Assistance

2 weeks ago


Toulouges, Occitanie, United States CB Partners, LLC Full time
Job Description

About the Role:

We are seeking a highly skilled Specialist in Healthcare Reimbursement and Assistance to join our team at CB Partners, LLC. This role is perfect for an individual who is passionate about delivering exceptional customer service and making a positive impact on people's lives.

Responsibilities:

  • Customer Service: Provide world-class customer service to internal and external customers, resolving any requests or complaints in a timely and accurate manner.
  • Case Coordination: Act as the primary point of contact for plan members, ensuring they meet eligibility requirements and assisting them with accessing financial assistance programs.
  • Documentation: Record all interactions with members, healthcare providers, pharmacies, and financial assistance entities in our CRM software in a timely manner.
  • Research and Coordination: Research available financial assistance programs for specialty drugs prescribed to active members and coordinate access to patient assistance programs.
  • Communication: Communicate effectively with members, healthcare providers, and financial assistance entities to ensure seamless coordination and delivery of services.

Requirements:

  • Bachelor's degree in a related field (e.g., healthcare administration, business) or equivalent experience.
  • Minimum 1+ years of experience in customer service, healthcare reimbursement, or pharmaceuticals.
  • Excellent written and oral communication skills.
  • Ability to multi-task and handle consistent workflow.
  • Pharmacy technicians encouraged to apply.
  • Insurance verification experience preferred.

What We Offer:

  • A competitive salary of $60,000 - $80,000 per year, based on experience.
  • A dynamic and supportive work environment.
  • Ongoing training and professional development opportunities.


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