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Intake Coordinator
2 months ago
As an Intake Coordinator, you will play a vital role in supporting the clinical intake team by managing essential clerical tasks and ensuring efficient scheduling for skilled nursing services.
Key Responsibilities:
- Assist clinical intake personnel with various administrative functions.
- Coordinate and organize scheduling for all skilled nursing services.
- Ensure appropriate staffing for each case in accordance with established guidelines.
- Transmit all relevant intake information to the Care Operations Center prior to initial patient visits.
- Maintain an up-to-date list of available nursing staff.
- Gather and manage information regarding scheduled time off for Care Operations Coordinators.
- Compile a schedule for full-time Care Operations Coordinators to ensure adherence to agency policies.
- Verify weekend on-call schedules for Care Operations Coordinators and communicate any changes to the supervisor.
- Keep a comprehensive and accurate log of all scheduling activities.
- Notify the Director of Intake, Patient Services Manager, and Director of Managed Care about any anticipated staffing shortages.
- Collect and relay information regarding delays in service initiation to the appropriate stakeholders.
- Assist with telephone inquiries and clerical tasks as directed by the supervisor.
Qualifications:
- Education: High School Diploma required; some college education preferred.
- Experience: A minimum of one year of office experience is required, preferably in a healthcare setting.
- Skills: Effective verbal and written communication skills, ability to multitask efficiently, and proficiency in computer usage and typing.
Physical Requirements:
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
The above description is intended to convey the general nature and level of work performed by individuals in this position. It should not be construed as an exhaustive list of all responsibilities, duties, and skills required.
