Patient Access Coordinator

5 days ago


Millersburg, Ohio, United States Pomerene Hospital Full time
Job Summary

Pomerene Hospital is seeking a highly organized and detail-oriented Patient Access Representative to join our Admitting Department. As a Patient Access Representative, you will play a critical role in ensuring the smooth and efficient registration process for our patients.

Key Responsibilities
  • Registration and Insurance Verification: Interview patients or their representatives to obtain demographic information, secure insurance information, eligibility, and benefits.
  • Communication and Customer Service: Provide exceptional customer service to patients, families, and healthcare providers, utilizing age-specific techniques to communicate effectively.
  • Administrative Tasks: Perform manual and administrative responsibilities according to hospital and department policy and procedure, including data entry and retrieval.
  • Team Collaboration: Work closely with all facets of the Admitting department, including PBX operator function and reception areas.
  • Continuous Improvement: Participate in committees and engage in continuous improvement efforts to enhance patient satisfaction and quality of care.
Requirements
  • Education: High School Diploma/GED required.
  • Experience: Experience with admissions in a healthcare/medical setting preferred.
  • Skills: Customer service skills, computer skills, medical terminology, and office Microsoft usage preferred.
Benefits
  • Medical Insurance
  • Dental
  • Vision
  • Life Insurance
  • Voluntary Accident Insurance
  • Voluntary Critical Illness
  • Short Term Disability
  • On-the-Job Training
  • FSA
  • 403(b)
  • 403(b) Employer Matching
  • Employee Discounts at Kinetic Fitness
  • Employer Paid Certifications
  • Paid Orientation Period
  • Tuition Reimbursement Program
  • Paid Time Off
  • Voluntary Pet Insurance

Starting Wage: $15.00 per hour.



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