Financial Solutions Advisor

1 week ago


Brownsville, Texas, United States TaskUs Full time
About TaskUs">

We are a company that puts people first, driven by a passion for innovation and a commitment to excellence. As a leading provider of outsourced digital services, we specialize in delivering next-generation customer experience for fast-growing technology companies.


">Compensation Package">

The estimated annual salary for this position is $55,000 - $70,000, depending on location and experience. In addition to a competitive salary, we offer outstanding medical, dental, vision, and prescription plans, as well as 401k matching.


">Job Overview">

This role involves providing exceptional member service experiences by maintaining a professional demeanor and delivering world-class service to our clients. You will utilize your technical support skills and knowledge of digital banking systems to create personalized solutions for each client.


">Key Responsibilities">
  • ">
  • Educate clients on digital self-service tools">
  • Troubleshoot issues related to online banking, bill pay services, email, and chat applications">
  • Create personalized solutions for each client">
  • Maintain a professional demeanor and deliver world-class service to clients">

">Requirements">
  • ">
  • Bachelor's degree in a related field or equivalent combination of education and experience">
  • Previous customer service experience, preferably in a call center setting">
  • Strong working knowledge of Microsoft Office and core systems">
  • Proficiency in Spanish and English">

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