Carryout Specialist

At The Dirty Buffalo, we are seeking a highly skilled and customer-focused Carryout Specialist to join our team. As a Carryout Specialist, you will play a vital role in delivering exceptional customer service and ensuring a seamless takeout and curbside pick-up experience for our guests.

• Provide genuine hospitality to our guests from the beginning of their experience to the end.
• Adhere to all steps of service for curbside and carryout service.
• Maintain an excellent knowledge of our entire food and beverage offerings.
• Be able to describe menu offerings in detail to guests and make suggestions based on guests' preferences.
• Direct guests who are arriving curbside to place an order or pick up an order previously placed by telephone or online.
• Answer telephones promptly and courteously.
• Take guest orders curbside, at the counter or by telephone.
• Verify all orders taken by repeating them back to the guest.
• Pack food items in to-go bags, provide plastic-ware and napkins.
• Deliver food and beverages from kitchen to guests in a timely manner.
• Receive payments and present change to guests.
• Ensure guests are satisfied with the food and service.

• Be able to communicate and understand the predominant language(s) of our guests.
• Possess basic math skills and have the ability to handle money and operate a point-of-sale system.
• Be able to work in a standing position for long periods of time (up to 10 hours).
• Be able to handle high amounts of physical and mental stress for long periods of time.
• Ability to work well under pressure, be professional, efficient, detail-oriented, and courteous.

We offer a competitive salary and benefits package to our Carryout Specialists. If you are a team player with excellent communication skills and a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.