Restoration Crew Chief
3 weeks ago
We are seeking a highly skilled and experienced Restoration Crew Chief to join our team at SERVPRO of Chesterfield, Richmond, Chesapeake, and Hampton. As a key member of our crew, you will be responsible for coordinating and performing production processes, ensuring quality control, and managing customer and client experiences.
Key Responsibilities:- Coordinate and perform production processes as scheduled and ensure quality control
- Manage the customer and client experience and overall customer satisfaction tracked with online reviews
- Communicate clear expectations to restoration technicians and supervise their activities
- Document a detailed and accurate job file to support the services provided
- Manage labor and consumable item usage on assigned projects
- Communicate with restoration project manager and office staff on project progress and issues
- Communicate and follow all OSHA guidelines for job safety
- Manage assets by protecting and using equipment and materials properly
- Coach and train restoration technicians
- Valid drivers license
- High school diploma/GED (preferred)
- At least 1 year of experience in cleaning, restoration, or construction
- IICRC certification a plus, not required
- Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
- Ability to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawl spaces, attics)
- Ability to repetitively push/pull/lift/carry objects
- Ability to work with/around cleaning agents
- Ability to successfully complete a background check subject to applicable law
At SERVPRO of Chesterfield, Richmond, Chesapeake, and Hampton, we pride ourselves on providing exceptional service and support to our customers and clients. If you are a motivated and experienced professional looking for a challenging and rewarding role, we encourage you to apply for this exciting opportunity.
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