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Customer Service Representative

1 month ago

Murfreesboro, United States Ford of Murfreesboro Full time
Job Overview

Ford of Murfreesboro is seeking experienced sales floor representatives to provide excellent customer service in a fast-paced automotive dealership environment.

Estimated Salary Range

$35,000 - $45,000 per year

Key Responsibilities

As a sales floor representative, you will be responsible for:

  • Greeting customers and directing them to the appropriate department
  • Answering incoming phone calls and taking messages
  • Providing exceptional customer service to ensure a positive experience
  • Processing payments by cash, check, or credit card
  • Balancing cashier reports to ensure accuracy
Required Skills and Qualifications

To be successful in this role, you must have:

  • Previous retail experience, preferably in an automotive dealership
  • Excellent communication and interpersonal skills
  • Able to work in a fast-paced environment and under pressure
  • Knowledge of general office procedures and clerical skills
  • Strong attention to detail and accuracy
Benefits

We offer a competitive compensation package, including:

  • Competitive pay
  • Medical and dental insurance
  • 401(k) program
  • Paid vacation

We are an equal opportunity employer and encourage diversity in the workplace.