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Restaurant Host

2 months ago

Somerset, New Jersey, United States Valor Hospitality Full time

Job Summary

Valor Hospitality is seeking a skilled Restaurant Server to join our team at Somerset Hills Hotel, a Tapestry Collection by Hilton. As a Restaurant Server, you will be responsible for providing exceptional dining experiences to our guests by delivering prompt and courteous food and beverage services.

Key Responsibilities

  • Greet and take food and drink orders from restaurant customers, serving the orders and accommodating special needs/requests.
  • Complete all restocking and cleaning duties by performing opening and closing side-work as instructed.
  • Memorize menu items, recipes, and daily specials in order to answer questions and make recommendations to customers.
  • Maintain cleanliness standards in the restaurant, wait-station, and kitchen service area to ensure a clean, presentable, and attractive facility.
  • Control allocated guest checks by following established check-use procedures and legibly documenting all required information as the customer's order is taken and processed.
  • Receive proper payment from guests and ensure accuracy of guest checks and method of payment to safeguard customer and company.
  • Attend all pre-meal and departmental meetings in person to enhance communications and gain knowledge of products, service, and facility.
  • Respond to customer inquiries and comments in person and on phone by providing timely and knowledgeable information to provide quality customer service.
  • Present a clean and professional appearance at all times.
  • Maintain a friendly, cheerful, and courteous demeanor always.
  • Perform other duties as assigned, requested, or deemed necessary by management.

Requirements

  • High school education or equivalent experience.
  • Three to six months of experience in a food and beverage services environment or establishment.
  • Must have vision ability to clearly see detailed guest checks, computer printouts, written instructions, and to observe the entire restaurant in dimly lit conditions.
  • Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages.
  • Able to read, speak, and understand English.
  • Able to lift, push, carry, stand continuously for long periods of time, and communicate information and hotel services to management, staff, and guests.

Benefits

  • Competitive salary.
  • Daily pay.
  • Team member hotel discount program.
  • Uniforms provided for most positions.
  • Benefits - health, dental, vision, life insurance, and other supplemental options.
  • Paid PTO beginning after ninety (90) days of employment.
  • 401k with employer match.
  • Team member awards and recognition programs throughout the year.
  • Food and beverage discounts.
  • Tuition reimbursement.