Claims Professional

2 days ago


Blue Ash, Ohio, United States Aquarius Professional Staffing Full time
Job Overview

A career opportunity has arisen for a skilled Claims Analyst to join our team at Aquarius Professional Staffing in Cincinnati, Ohio. We are seeking a professional with 3-5 years of experience in life insurance and excellent customer service skills.

Key Responsibilities
  • Manage the entire claims process, including collection of proofs of death, claim calculation and payment, and pending claims in accordance with policy provisions and state laws.
  • Prepare claim files, including print policy applications and other documentation for claim processing.
  • Complete claim jacket forms and Texas spreadsheets when applicable.
  • Investigate claims and formulate recommendations for policy rescission.
  • Verify claim payments and prepare disbursement journal entries for approval and payment by accounting.
  • Terminate policies in the policy administration system and enter payee and cause of death information.
  • Prepare files for imaging and audit purposes.
  • Handle death claim calls from agents, funeral homes, and clients, including calculating and quoting death benefits and suspending policies for death.
  • Follow up on pending claims for outstanding documents.
  • Answer the main customer service line.
  • Conduct policy research and update claims checklists.
Requirements
  • Bachelor's degree or equivalent work experience.
  • 3-5 years of life insurance experience and/or LOMA matriculation is desirable.
  • Strong verbal and written communication skills.
  • Working knowledge of Microsoft Office.
  • Excellent customer service skills.
  • A self-starter comfortable working in a fast-paced environment.
Compensation Package

We offer an attractive salary of $60,000 per year, commensurate with experience. This includes a base salary range of $55,000 to $65,000, depending on qualifications.


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