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Retail Sales Associate

4 weeks ago

Owings Mills, Maryland, United States TJ Maxx Full time
About the Role

We're seeking a highly motivated and customer-focused individual to join our TJ Maxx team as a Retail Sales Associate. As a key member of our sales floor team, you will be responsible for delivering exceptional customer experiences, maintaining a clean and organized store environment, and adhering to all operational and merchandise standards.

Key Responsibilities
  • Provide exceptional customer service, engaging with all customers and embodying our customer experience principles.
  • Maintain a clean and organized store environment, adhering to all operational and merchandise standards.
  • Accurately ring customer purchases and returns, and count change back to customers according to established procedures.
  • Promote credit and loyalty programs to customers.
  • Maintain and uphold merchandising philosophy and follow established merchandising procedures and standards.
  • Process and prepare merchandise for the sales floor, following company procedures and standards.
  • Initiate and participate in store recovery as needed throughout the day.
  • Maintain all organizational, cleanliness, and recovery standards for the sales floor and participate in the maintenance/cleanliness of the entire store.
  • Provide and accept recognition and constructive feedback.
  • Adhere to all labor laws, policies, and procedures.
  • Support and participate in store shrink reduction goals and programs.
  • Participate in safety awareness and maintain a safe environment.
Requirements
  • Excellent customer service skills.
  • Able to work a flexible schedule to support business needs.
  • Strong communication and organizational skills with attention to detail.
  • Capable of multi-tasking.
  • Able to respond appropriately to changes in direction or unexpected situations.
  • Capable of lifting heavy objects with or without reasonable accommodation.
  • Works effectively with peers and supervisors.
  • Retail customer experience preferred.
What We Offer

We offer a competitive starting pay range of $15.00 to $15.50 per hour, as well as a range of benefits, including associate discounts, EAP, smoking cessation, bereavement, 401(k) associate contributions, and more. We are an equal opportunity employer and welcome applicants from diverse backgrounds.