Technical Customer Service Representative
2 weeks ago
Join a reputable industrial equipment supplier as a Customer Service/Inside Sales professional. This role offers a blend of customer service and sales support, starting in-office with a transition to a hybrid work model.
Compensation:Competitive salary range of $45,000 to $55,000, complemented by a bonus structure, along with comprehensive benefits including 401k matching and profit sharing.
Career Advancement:There is a clear pathway for growth into technical sales within 1-3 years, with opportunities to progress into outside sales thereafter.
Work Environment:Initially, this position requires in-office presence, with a hybrid work-from-home option available after a training period of 9-12 months.
Job Responsibilities:- Manage and respond to emailed inquiries regarding quotes, orders, and product selection.
- Utilize case management and ERP systems for efficient workflow.
- Provide phone support to clients and customers.
Ideal candidates will possess 3-5 years of experience in technical customer service, preferably within the industrial equipment sector.
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