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Culinary Service Associate

2 months ago


Chicago, Illinois, United States Advocate Health Full time

Position Overview: The role involves engaging in a variety of tasks related to food service operations, adhering to established protocols.

Key Responsibilities:

  • Preparation of service areas for meal distribution and assisting patrons with their dining needs.
  • Delivery of regular food orders, including food carts, to designated units.
  • Assembly of nourishment for patients and requisitioning of necessary supplies.
  • Maintenance and cleanliness of assigned areas to ensure a hygienic environment.
  • Ability to follow instructions accurately and communicate effectively, both verbally and in writing.

Physical Requirements:

The position requires frequent physical activity, including lifting, bending, stooping, walking, and standing. Lifting or handling heavy items may necessitate awkward or strained positions for brief periods. The role may involve lifting equipment or containers weighing up to 25 lbs.

Work Environment:

Work is conducted in an indoor setting, which may include exposure to noise, fumes, or other distractions, as well as outdoor conditions subject to varying weather. The position is categorized under OSHA Risk Category II.

Health and Safety:

While the routine does not typically involve exposure to blood, body fluids, or tissues, there may be potential exposure in certain situations. Lifting requirements dictate that items over 35 pounds should be handled with the aid of lifting equipment or with assistance from a colleague when available.

Purpose:

The primary aim is to deliver essential food services through established procedures, ensuring customer satisfaction and operational efficiency.

Accountabilities:

  • Informing customers about available services and assisting with service requests.
  • Reporting service requests to the appropriate support channels.
  • Daily communication with the Coordinator and Diet Office to relay customer needs and expectations.
  • Promptly responding to all forms of communication.
  • Engaging in personal development through mandatory training and educational programs.