Workforce Optimization Specialist

4 days ago


Miami, Florida, United States Buffalo Run Casino & Resort Full time

    Position Purpose:

This role is responsible for enhancing workforce productivity and operational efficiency at Buffalo Run Casino & Resort by effectively managing staffing levels, scheduling, and talent development.

Key Responsibilities:

  • Identify training needs within the workforce to optimize performance.
  • Develop and implement departmental training programs to enhance team member skills and knowledge.
  • Provide coaching and mentoring to team members to support their professional growth.
  • Evaluate the effectiveness of training programs and make adjustments as needed.
  • Collaborate with managers to assess staffing needs and create workforce plans.
  • Develop strategies to attract, retain, and develop talent within the organization.
  • Create and manage team member schedules to ensure adequate coverage.
  • Monitor and adjust schedules to accommodate changes in business needs.
  • Establish performance goals and objectives for team members.
  • Identify opportunities for performance improvement and implement development plans.

    Requirements:

Education/Qualifications:

  • Bachelor's degree with a focus on Human Resources, Organizational Learning and Development, or closely related field.
  • Minimum (3) years of experience in conducting in-person training within a human resource department.
  • Experience working with diverse groups and implementing training programs to ensure operational efficiency.

Licensing:

  • Must be able to obtain and maintain the required Gaming License.


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