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Restaurant Operations Leader

2 months ago

Lewiston, Maine, United States Gecko Hospitality Full time

Gecko Hospitality is seeking a driven and experienced Restaurant Operations Leader to oversee the daily activities of our popular pizza concept in Lewiston, ID.

As a key member of our team, you will play a vital role in ensuring exceptional customer service, maintaining operational excellence, and fostering a positive and productive work environment.

Responsibilities:
  • Lead and Motivate Your Team: Cultivate a strong team culture by providing guidance, training, and support to your staff. Foster a collaborative and high-performing environment where everyone feels valued and empowered.
  • Deliver Exceptional Customer Experiences: Ensure that every guest receives outstanding service and has a memorable dining experience. Address customer concerns promptly and effectively, exceeding expectations whenever possible.
  • Drive Operational Efficiency: Oversee all aspects of restaurant operations, including food preparation, service standards, inventory management, and financial performance. Implement strategies to optimize efficiency and minimize waste.
  • Maintain High Standards: Enforce strict adherence to health, safety, and sanitation regulations. Ensure that the restaurant environment is clean, organized, and inviting for both staff and guests.
  • Financial Acumen: Monitor financial performance, analyze key metrics, and implement strategies to maximize profitability.
Qualifications:
  • Proven experience as a Restaurant General Manager in high-volume settings (minimum 3 years).
  • A passion for mentoring and developing team members.
  • Demonstrated success in achieving financial goals and driving operational excellence.
  • Strong leadership, communication, and interpersonal skills.
  • Commitment to providing exceptional customer service and building a positive brand image.