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Retail Operations Supervisor
2 months ago
Join a Family-Oriented Franchisee that values dedicated individuals to enhance our team. We are seeking passionate candidates who are interested in rewarding careers with competitive benefits and opportunities for advancement.
About Us:
At our establishment, we believe in fostering a fulfilling career path that encourages personal growth and development. We offer a work environment that allows you to choose your hours, pursue educational goals, and build valuable skills while being your authentic self.
The Role:
As a Retail Operations Supervisor, you will lead shifts, ensuring that customers receive a prompt, accurate, and friendly service during every visit. Your leadership will guide departments, manage essential systems such as Training, Food Safety, and Inventory Management.
Key Responsibilities:
- Oversee departmental operations and set clear goals for your team.
- Delegate tasks effectively and monitor progress, providing feedback to team members and other supervisors.
- Ensure that all staff deliver an exceptional customer experience and that promotional activities are executed successfully.
Departmental Focus:
- **Guest Service Management:** Ensure that crew members and managers provide outstanding service and that all staff are well-trained in service protocols.
- **Kitchen Operations:** Guarantee the delivery of high-quality food, manage food costs, and train kitchen personnel in production methods.
- **Human Resources Management:** Recruit qualified team members, provide comprehensive training, and create schedules that align with sales and profit objectives.
We are looking for enthusiastic team players with flexible schedules who thrive in a fast-paced environment. Previous management experience in a restaurant, retail, or hospitality setting is preferred.
Additional Benefits:
Along with competitive compensation, our supervisors enjoy a range of benefits, including:
- Paid holidays and an anniversary celebration.
- Opportunities for educational advancement through our programs, including high school diploma assistance and college tuition support.
- Comprehensive medical, dental, and vision insurance.
- Pre-tax flexible spending accounts and life insurance options.
- Paid leaves of absence and a matching gifts program.
This job description provides an overview of the role, but it is not exhaustive. Employees may perform various tasks daily, and this posting does not encompass all essential functions of the position.
By applying for this position, you acknowledge that you are seeking employment with an independent franchisee, which operates separately from the parent company.