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Client Support Specialist

2 months ago

Getzville, New York, United States GEICO Full time
Customer Service Representative

Location: Buffalo, NY

Salary: $20.15 per hour/$40,602.25 per year

About the Company: GEICO is looking for dedicated Customer Service Representatives who are enthusiastic about assisting clients and resolving inquiries. This role is integral to our commitment to personalized service and professional development.

Key Responsibilities:

  • Deliver outstanding service to policyholders
  • Address billing inquiries and implement policy modifications
  • Provide tailored recommendations to clients

Required Qualifications & Skills:

  • Demonstrated proficiency in customer service
  • Strong communication and listening abilities
  • Ability to thrive in a dynamic call center setting
  • Eagerness to learn and adapt swiftly
  • Proficient in computer usage and multitasking
  • High school diploma or equivalent is required

Compensation Information: Salary increases are available within the first year, with exceptional performers potentially receiving up to a 15% raise.

Employee Benefits:

  • Comprehensive Medical, Dental, and Vision Insurance
  • Paid Time Off, Sick Leave, and Parental Leave
  • 401(k) Retirement Plan
  • Tuition Assistance
  • Paid Training and Licensing Opportunities

Equal Employment Opportunity: GEICO is committed to providing equal employment opportunities to all qualified candidates. We value diversity and strive to maintain a workplace free from discrimination.