Client Services Specialist in Family Law

3 days ago


Towson, Maryland, United States Blattner Family Law Group Full time
Job Overview:

Blattner Family Law Group is seeking a highly skilled and motivated individual to join our team as a Legal Intake Specialist. In this role, you will be responsible for welcoming clients to our firm, conducting intake calls, scheduling appointments, and managing data in our CRM system.

You will work closely with our legal team to provide exceptional service to our clients, ensuring that every interaction is attentive, accurate, and consistent with our commitment to quality.

We offer a competitive salary range of $45,000 - $65,000 per year, depending on experience, as well as opportunities for growth and development within our firm.

Responsibilities:

  • Welcome clients to our firm and provide a professional first impression
  • Conduct thorough intake calls to gather information about client cases
  • Schedule appointments and ensure a smooth transition to our legal team
  • Manage client data in our CRM system with precision and accuracy
  • Provide guidance to clients about our firm's services and processes

Requirements:

  • Excellent communication and interpersonal skills
  • Strong organizational and time management skills
  • Experience in a client-facing role, preferably in legal, healthcare, or professional services
  • Technical proficiency in CRM software and Microsoft Office Suite
  • Discretion and professionalism when handling sensitive client information

Salary Range: $45,000 - $65,000 per year, depending on experience.


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