Sales and Service Associate

4 weeks ago


Cape Charles, United States Food Lion Full time
About the Role

We are seeking a highly skilled Sales and Service Associate to join our Front End team at Food Lion. As a key member of our customer service team, you will be responsible for providing fast, easy, flexible, and friendly service to our customers while achieving Food Lion's customer service standards.

This role requires strong communication and customer service skills, with the ability to perform multiple tasks simultaneously. You must be able to work in a fast-paced environment and maintain a clean and organized workspace.

The estimated salary for this position is $25,000-$35,000 per year, depending on location and experience.

Responsibilities
  • Provide excellent customer service by greeting each customer and using their name whenever possible.
  • Unload customers' groceries from cart to belt, unloading items for ease of bagging.
  • Scan customers' order and handle payment transactions according to standard practice.
  • Maintain accurate cash control and follow procedures for refunds and error correction.
Requirements
  • High school graduate or equivalent preferred.
  • Effective communication and customer service skills.
  • Ability to work in a fast-paced environment and perform repetitive tasks.
  • Must meet minimum age requirements to perform specific job functions.


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